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Legal Guidelines

Terms & Conditions

Last Updated: July 2026

⚖️ Welcome to REPEZO

These Terms & Conditions govern your access to and use of the REPEZO platform. By creating an account, registering a business, subscribing to a plan, or using any REPEZO service, you agree to comply fully with these Terms & Conditions.

If you do not agree with these terms, please do not use REPEZO.

About REPEZO

REPEZO is a cloud-based QR loyalty and customer engagement platform that helps businesses grow sustainably by transforming traditional paper-based loyalty methods into a highly optimized, fully digital browser experience. The platform is designed to:

Increase repeat customers seamlessly
Reward loyal customers in real-time
Collect valuable, privacy-compliant insights
Accelerate positive Google Maps Reviews
Build robust, long-term brand relationships

Account Registration

To access the platform, create a store profile, or use our digital loyalty program services, users must agree to register under their true identity. Merchants and customers agree to:

  • 🔹 Provide fully accurate, complete, and current information
  • 🔹 Maintain the dynamic security of your password and active sessions
  • 🔹 Keep your login credentials confidential and restrict unauthorized access
  • 🔹 Immediately notify our support team if any breach of security is detected

Users are solely responsible for all activities, reward issuances, and configurations performed under their respective credentials.

Merchant Responsibilities

Merchants operating loyalty campaigns through REPEZO agree to maintain high ethical standards. Merchants strictly agree to:

📍 Use REPEZO legally and in compliance with local regulations
📍 Provide accurate business profiles and clear visual details
📍 Honor customer digital rewards honestly and transparently
📍 Maintain full responsibility for physical business operations
📍 Ensure ethical customer data treatment and privacy standards

Merchants are solely responsible for setting their stamp requirements, promotional deals, physical materials, and resolving any associated customer inquiries.

Customer Responsibilities

Customers participating in merchant loyalty systems agree to use the platform in good faith. Customers agree to:

  • 🔸 Provide truthful registration details during QR scans
  • 🔸 Access rewards using only their own individual accounts
  • 🔸 Refrain from any fraudulent or simulated stamp collections
  • 🔸 Respect individual merchant policies and store guidelines
  • 🔸 Use the browser-based platform responsibly and fair-mindedly

⚠️ REPEZO reserves the absolute right to suspend, restrict, or terminate any customer account found to be involved in fraudulent behavior, system exploitation, or fake check-ins.

Subscription Plans & Payments

REPEZO currently offers tiered subscription programs designed to scale alongside your business growth:

Starter

7-Day Free Trial

Professional

Annual Subscription

Entrepreneur

Annual Subscription

Subscription features vary depending on the plan selected. Paid plans require successful, authorized payment verification before system activation.

REPEZO reserves the right to update subscription pricing, feature distributions, or introductory promotional offers at any time. Pricing changes will not affect active, already-paid subscription terms until their standard renewal period.

Free Trial Program

The Starter plan includes a fully integrated, limited-duration free trial period. At the conclusion of this trial, merchants must upgrade to a paid premium subscription to continue processing customer check-ins, tracking metrics, and utilizing active dashboard features.

QR Code Utilization

Upon registration, merchants receive a unique, high-resolution REPEZO QR code. Merchants agree to be fully responsible for:

  • ✔ Displaying and placing the QR code physically inside their store
  • ✔ Preventing unauthorized copies or scans outside official store transactions
  • ✔ Reporting any corrupted, lost, or compromised QR codes immediately

All generated digital and physical QR codes remain the intellectual property of REPEZO.

Acceptable Use Policy

To maintain the integrity and security of our ecosystem, users strictly agree NOT to:

🚫Attempt to hack, breach, or disrupt the platform
🚫Upload or deploy malicious software or payloads
🚫Abuse or duplicate loyalty reward structures
🚫Impersonate other persons, brands, or entities
🚫Synthesize, generate, or use fake customer records
🚫Interfere with modern system-level authorization
🚫Violate any applicable national or municipal laws

Intellectual Property Rights

All proprietary source code, interface designs, logos, website copy, visual assets, icons, database models, database configurations, and overall software characteristics are the exclusive property of REPEZO. Any unauthorized reproduction, modification, extraction, distribution, or reverse engineering is strictly prohibited.

Privacy Commitment

Your access and use of the REPEZO system is also fully governed by our comprehensive Privacy Policy. Please consult our dedicated Privacy Policy page to review how we securely collect, store, isolate, and utilize merchant and customer information.

Service Availability & Support

While our engineering team works diligently to maintain 99.9% uptime, REPEZO cannot guarantee uninterrupted platform availability. Occasional scheduled database optimizations, system maintenance, upgrades, or external hosting provider network interruptions may cause temporary service limitations.

Limitation of Liability

To the maximum extent permitted by applicable law, REPEZO and its team shall not be held liable for:

  • ▪ Any direct, indirect, incidental, or consequential business losses
  • ▪ Financial disputes arising between merchants and their customers
  • ▪ Lost profits, lost data, or business disruptions
  • ▪ Temporary third-party service provider network drops

The REPEZO platform and its companion dashboard are provided strictly on an “as is” and “as available” basis.

Account Suspension & Termination

We reserve the absolute right to suspend, restrict, or permanently terminate accounts that violate these Terms & Conditions, fail to pay active subscription fees, engage in system exploitation, or threaten the digital security of our business ecosystem.

Changes to These Terms

We may update these Terms & Conditions dynamically to reflect system improvements, technical variations, or legal adjustments. When updates are published, the “Last Updated” date at the top of this document will be modified. Continued usage of the platform constitutes your direct acceptance of any updated terms.

Questions & Support

If you have questions regarding these Terms & Conditions, please contact the REPEZO support team through our official Contact Us page.

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