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Privacy Policy

Last Updated: July 2026

🛡 Your Privacy Matters

At REPEZO, protecting your privacy is one of our highest priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our platform.

By using REPEZO, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you use REPEZO, we may collect different types of information to provide and improve our services:

Business Information

  • 🔹 Business name
  • 🔹 Owner name
  • 🔹 Email address
  • 🔹 Phone number
  • 🔹 Business address
  • 🔹 Subscription details

Customer Information

When customers scan a QR code or join your program:

  • 🔸 Name
  • 🔸 Phone number
  • 🔸 Email (if provided)
  • 🔸 Reward activity
  • 🔸 Loyalty & stamp history
  • 🔸 Visit frequency

How We Use Your Information

We process and utilize the collected data strictly for legitimate operational purposes to ensure a stellar retention experience:

Provide loyalty rewards & digital stamps
Manage customer and merchant accounts
Track customer loyalty progress accurately
Improve real-time business analytics
Generate secure QR-based loyalty services
Deliver responsive customer support
Prevent fraud, system abuse, and exploits
Improve and monitor platform performance

Data Security

We use modern, industrial-grade security practices to protect both customer and merchant information. Our defense-in-depth measures include:

🔒 Secure Cloud Infrastructure🔒 HTTPS Encrypted Communication🔒 Strict Auth & Authorization🔒 Granular Access Control🔒 Isolated Database Encryption🔒 Regular System Monitoring

Although no online system can guarantee absolute security, we continuously monitor, audit, and improve our protection measures to safeguard your trust.

Data Storage

Your information is securely stored using trusted, top-tier cloud infrastructure. Business data, customer records, loyalty activity, and platform analytics are stored securely with automated backups and are strictly accessible only by authorized services.

Cookies

REPEZO uses essential cookies and lightweight browser-based storage technologies to:

  • 🍪 Improve website and platform performance
  • 🍪 Remember your preferred interface preferences
  • 🍪 Maintain secure, authorized user sessions
  • 🍪 Analyze overall platform usage and visitors

Third-Party Services

To provide high-quality delivery, REPEZO integrates with trusted third-party providers:

Google Authentication
WhatsApp Business API
Secure Payment Gateways
Reliable Analytics Tools
Cloud Infrastructure Hosts

Please note that these external service providers maintain their own respective privacy policies which govern their data processing.

Merchant Responsibility

Merchants utilizing REPEZO to manage loyalty campaigns are solely responsible for handling customer information ethically, transparently, and in strict accordance with applicable local and international privacy laws.

Children's Privacy

REPEZO is built for commercial business use and is not intended for children under the age of 13. We do not knowingly collect, harvest, or request personal information from children.

Your Rights

Depending on your jurisdiction and applicable laws, you retain full rights regarding your data:

Access your personal informationCorrect inaccurate database fieldsRequest complete account deletionRequest custom data removalContact our support team anytime

Policy Updates

This Privacy Policy may be updated or refined from time to time to align with technical improvements or legal standards. When significant changes are published, we will immediately update the “Last Updated” timestamp at the top of this page.

Contact Us

If you have questions regarding this Privacy Policy, you can contact the REPEZO team through our official support channels.

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